Question 1

Do you provide copier rental or purchase options?

Accepted Answer

Yes, we offer both rental and purchase options depending on your business needs and budget.

Question 2

What is the difference between remanufactured and new machines?

Accepted Answer

Remanufactured machines are fully serviced and tested units that offer similar performance at a lower cost compared to brand new machines.

Question 3

Do you provide maintenance and support?

Accepted Answer

Yes, all our machines are maintained using original parts and supported by our service team.

Question 4

What types of businesses do you serve?

Accepted Answer

We serve SMEs, schools, and organisations across various industries.

Question 5

Do you offer free consultation or quotations?

Accepted Answer

Yes, we provide free consultation and quotations based on your requirements.

Question 6

How fast is your response time?

Accepted Answer

We aim to respond to all service requests promptly to minimise downtime.

Question 7

Can I upgrade or change my machine later?

Accepted Answer

Yes, we offer flexible options for upgrades based on your business needs.

Question 8

Do your machines support wireless or cloud printing?

Accepted Answer

Yes, most of our machines support wireless and cloud-based printing solutions.